I often wonder “Why do we welcome technology more in our cars than in our homes?” After all, let’s go back to the last time you approached your car:  You probably pressed the button on a remote that unlocked the door and disarmed the alarm.  As you pull back on the door in your car, the light conveniently comes on for you inside and the seat moves back.  When you sit down, and either put your key in or press start, the seat moves forward as the steering wheel moves down and towards you.   As you take a drive down the road, your favorite music is just a single button press away on the six presets.  Why doesn’t your house do all this? 

In our homes, thousands of products are available to give you the same experience as in your car; people just don’t know about them.  For example, there are ways to install a remote on your keychain that unlocks your door and disarms the alarm.  It’s also rather easy to install a simple keypad beside your entry door.  These six buttons act as “presets” for you and your home.   Much like the 6 buttons on your car stereo, press the #1 or “Welcome” button, and your house takes on the setting that you prefer, like having the lights illuminate the path to your bedroom closet, your thermostat change to “comfort mode,” and your favorite music to start playing throughout the house.

Does calling for help on your smart home problems give you Technical Support Derangement Syndrome?  It’s frustrating for anyone, especially when dealing with a luxury custom integration company, that all you hear is:

• “I’m sorry. The person you need to speak with isn’t in the office at the moment. Can I have him give you a call back?”
• “Let me make a few calls and get back to you as soon as I can.”
• Or the dreaded “Hold please,” only to be left hanging for an inordinate amount of time.