The National Canine Defense League was looking in the 1970s for a catchy phrase that could protect the dogs that were purchased in haste at Christmas time and then not wanted by spring. They came up with the line: 'A dog is for life, not just for Christmas.'
The same idea may be accurate for the partner you pick to do your home automation work. When you choose an automation company to do the job, like selecting a General Contractor (GC) to help build your house, you expect what they will deliver when they are done. But unlike your GC, your smart home is a living and changing system, and you need to ensure they will be with you long past the end of the job. Maybe the BRAVAS slogan should be, "we are not just there to install something; we are there for the life of your usage of it." Not quite so catchy!